Frequently Asked Questions
WHAT CAN I ASK?
Literally anything to help with your academic or professional development. There are thousands of alumni, faculty, staff, and friends that can help with class projects, building and growing a startup, or figuring out career options.
WHAT'S A GOOD QUESTION?
Think of your question as an advertisement. Share who you are, what you are doing, and what you need help with. Keep it short and sweet. Here’s a short video on how to craft a great question that will get you results and help build your network.
WHO WILL SEE MY QUESTION?
We send your request to the best alumni, faculty, and staff in your area of interest.
CAN I REQUEST SOMEONE SPECIFIC?
No. We make our matches based on availability, proximity, experience, and skills.
CAN I ASK A FOLLOW-UP QUESTION?
Yes, of course! Once we make a match you’ll have direct, one-to-one communication and can ask additional questions.
HOW LONG WILL IT TAKE TO GET A ANSWER?
Our goal is to get you answers within three business days. But it depends on what you’re asking. It can go as quickly as an hour to as long as 10 days or more.
WILL MY QUESTIONS AND ANSWERS BE CONFIDENTIAL?
Your question will not be made public. It will be seen only by matched experts and a handful of administrators.
IS THERE A LIMIT TO HOW OFTEN I CAN ASK?
No. You can ask as many questions as you would like. In fact, we encourage it as this is the simplest way for you to build your professional network.